Terms & Conditions

Katja Knitting terms and conditions govern your use of our website https://katja-knitting.com and all related services, including purchases of knitting products, downloadable patterns, and account features. By accessing or using this website, you agree to the Katja Knitting terms and conditions described below. Please read them carefully before using our services.

Last Updated: 28-Mar-2025
Effective Date: 01-Jan-2023

1. General Information
  • Business Name: Katja Knitting
  • Address: Place du Village 8, Valais 1972, Switzerland
  • Email: contact@katja-knitting.com
  • Phone: +41 27 507 12 38

By creating an account or making a purchase, you accept that these Katja Knitting terms and conditions apply to every transaction and interaction on our website.

2. Use of the Website
  • You must be at least 18 years old or supervised by a parent/legal guardian to use the Website.
  • You agree not to misuse the Website, disrupt its operation, or engage in unlawful activities.
3. Account Registration
  • Certain features (such as downloading free or paid patterns) require account registration.
  • You agree to provide accurate and complete details.
  • You are responsible for keeping your login credentials secure.
4. Products and Downloads
  • Digital knitting patterns and downloads are for personal use only and may not be resold, redistributed, or used commercially without written permission.
  • Handmade items may vary slightly in color, size, or appearance, which does not constitute a defect.
  • Descriptions and images are provided for guidance only.
5. Pricing and Payments
  • Prices are listed in Swiss Francs (CHF).
  • We reserve the right to adjust prices without notice.
  • Payments must be completed using the available payment options at checkout.
6. Shipping and Delivery
  • Physical products are shipped to the address provided during checkout.
  • Delivery times are estimates and not guaranteed.
  • We are not liable for shipping delays caused by carriers, customs, or force majeure.
7. Returns and Refunds
  • Digital products (patterns, downloadable files) are non-refundable once accessed or downloaded.
  • Physical products can be returned within 14 days of receipt if unused and in original condition.
  • Customers cover return shipping costs unless the item was defective or incorrectly delivered.
8. Intellectual Property
  • All content, including knitting patterns, text, images, and designs, is the property of Katja Knitting unless otherwise stated.
  • Unauthorized reproduction or commercial use is prohibited.
9. Limitation of Liability
  • We aim to provide accurate information but do not guarantee error-free operation of the Website.
  • To the extent allowed by Swiss law, Katja Knitting is not responsible for indirect or consequential damages arising from Website use or product purchase.
10. Governing Law

These Katja Knitting terms and conditions are governed by Swiss law.
All disputes fall under the jurisdiction of the courts of Valais, Switzerland.

11. Changes to Terms

We may revise these Terms at any time. Updated terms will take effect immediately when posted on the Website.

12. Contact Us

For questions about these Terms, contact:

Katja Knitting
Place du Village 8, Valais 1972, Switzerland
Email: contact@katja-knitting.com